At Yassine Products, we respect your privacy and aim to handle your personal data transparently and responsibly. This policy explains the data we may collect when you use yassineproducts.ma, the purposes for which we use it, the parties that may assist us in providing our services, and the rights available to you in relation to your data.

By using the website or submitting an order, you acknowledge that you have reviewed this policy. If you have any questions, you may contact us at any time.

Last updated: August 23, 2026

Policy Contents

1. Who Is Responsible for Your Data?

Yassine Products, the Moroccan online store operating through yassineproducts.ma, is responsible for processing personal data collected directly through the website.

For privacy enquiries or requests:
Email: [email protected]
Phone and WhatsApp: +212 610-598530

2. Data We Collect

01

Identity and contact data

Name, email address, phone number, city, and address.

02

Order data

Products ordered, quantities, order value, order status, and delivery information.

03

Account data

Login details, order history, and preferences if you create an account.

04

Communications with us

Messages, enquiries, and information you send through the form, email, or WhatsApp.

05

Technical data

IP address, browser and device type, pages visited, security logs, and cookies that are necessary or that you have consented to.

06

Optional marketing data

Your email address or phone number if you explicitly choose to subscribe to future promotional messages.

Important: We do not collect bank card data through our Morocco store because the payment method currently available is cash on delivery (COD).

3. Purposes for Which We Use Data

  • Receiving, verifying, and confirming your order.
  • Preparing products and coordinating delivery.
  • Contacting you about your order status or an issue related to it.
  • Managing returns, refunds, and after-sales service.
  • Creating and managing your account if you choose to use a customer account.
  • Responding to questions, messages, and privacy requests.
  • Protecting the website and forms against spam, fraud, and attempted misuse.
  • Improving website performance and the user experience through aggregated data or measurement tools to which you have consented.
  • Sending promotional messages only after explicit consent, with the option to unsubscribe at any time.
  • Complying with legal requirements or responding to a lawful request from a competent authority.

4. With Whom May We Share Data?

We do not sell your personal data or rent it to others. We may share the minimum data necessary with service providers that help us operate the store and fulfil your order.

  • Delivery partners: Your name, phone number, address, and the information required to deliver your order.
  • Website operation and hosting services: Technical data necessary to operate pages, accounts, and orders.
  • Security and anti-spam services: Technical data that helps protect the website and forms.
  • Email and communications services: Information required to send order notifications or respond to your messages.
  • Optional measurement services: Usage data permitted by your cookie consent settings.
  • Competent authorities: When we are legally required to disclose it or when disclosure is necessary to protect rights and prevent fraud.

Each service provider receives only the information necessary to perform its role and should not use it for its own marketing purposes.

5. Service Providers Outside Morocco

Some website operation, security, or email services may rely on technical infrastructure located outside Morocco. In such cases, we seek to use service providers that apply appropriate data protection measures, and we handle the data in accordance with applicable legal requirements.

6. How Long We Retain Data and How We Protect It

We retain order and communications data for as long as necessary to fulfil the order, provide customer service, handle disputes or returns, and comply with the legal and accounting obligations that apply to us. Data is deleted or anonymised when there is no longer a legitimate need to retain it.

We use reasonable organisational and technical measures to help protect data against unauthorised access, alteration, or disclosure. However, no method of online transmission or storage can guarantee absolute security, so we do not make absolute technical assurances.

7. Your Rights Regarding Your Data

In accordance with Moroccan rules governing the protection of personal data, you may contact us to:

01

Access

Request information about the personal data we hold about you.

02

Correction

Request correction of inaccurate or incomplete data.

03

Objection

Object to a particular use of your data where permitted by law.

04

Deletion

Request deletion of your data when there is no need or legal obligation to retain it.

05

Withdrawing consent

Withdraw your consent to marketing messages and unsubscribe at any time.

We may request reasonable information to verify your identity before acting on your request, in order to protect your data against unauthorised access. You may also contact Morocco’s National Commission for the Control of Personal Data Protection (CNDP) if you have a concern relating to your data that we have been unable to resolve.

8. Cookies

The website uses cookies that are necessary to operate functions such as the shopping cart, language selection, sessions, login, and saving your choices. We may also use optional measurement cookies to understand and improve website usage, in accordance with the choices you make in the consent banner.

  • Necessary cookies: Required for the website to operate and cannot be disabled through the consent management system.
  • Preference cookies: Save certain language or display choices.
  • Measurement cookies: Activated only in accordance with the consent settings available to you.

You can change your choices through the cookie tool or your browser settings. Disabling certain necessary cookies through your browser may cause some store functions to stop working.

9. Promotional Messages

We do not automatically use your order data to send promotional offers. If we add a subscription service in the future, we will send marketing messages only after you clearly choose to subscribe. You can unsubscribe at any time using the link in the message or by contacting us.

Marketing messages do not include order and delivery notifications or responses necessary for customer service.

10. Use of the Website by Minors

An order must be submitted by an adult who is able to complete the purchase, or with the involvement of a parent, guardian, or legal representative. We do not target children for the collection of data for marketing purposes.

11. Policy Updates and Contacting Us

We may update this policy when the website’s services, our data processing practices, or applicable requirements change. We will publish the new version on this page and revise the last updated date.

For a request relating to your data:
Email: [email protected]
Phone and WhatsApp: +212 610-598530